Shipping Policy
AcreSeason™ (hereinafter referred to as "this site") establishes the following policy regarding product shipping and delivery.
Shipping Processing Time
Orders will be shipped within 2 business days after order confirmation and verification of payment or receipt of payment.
Pre-order items will be shipped sequentially after the products are completed and ready for shipment.
Shipping Methods
As a general rule, products will be shipped using the following shipping carriers and services:
- Japan Post Co., Ltd.: Yu-Pack
- Yamato Transport Co., Ltd.: Takkyubin
The shipping carrier and service will be selected by this site according to the product type, destination, package characteristics, and other relevant circumstances.
However, in cases where it is unavoidable due to the delivery area, product characteristics, natural disasters, transportation conditions, or other circumstances, a shipping carrier or service other than those listed above may be used.
Shipping availability depends on the destination country, applicable regulations, and the service areas of our shipping carriers. For international shipping inquiries, please contact us before placing an order.
Shipping Fees
Shipping fees vary depending on the delivery destination and order quantity.
Please check the product page or checkout page for detailed shipping fee information.
Pre-Order Items
Pre-order items will be shipped sequentially after the products are completed and shipping preparations are finished.
Estimated shipping periods will be provided on each product page.
Shipping Damage or Delivery Issues
If your order is damaged during shipping, does not arrive, or you experience any delivery-related issues, please contact us within 2 days after receiving the product.
After reviewing the situation, we will work with the shipping carrier or other relevant parties to provide appropriate assistance.
Contact Us
For shipping-related inquiries, please contact us after reviewing the Contact page on this site.